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Workplace Experience Coordinator

2 months ago

London, Greater London, United Kingdom CBRE Full time
Job Summary

We are seeking a highly organized and customer-focused Reception and Operations Specialist to join our team at CBRE Global Workplace Solutions. As a key member of our facilities management team, you will be responsible for providing exceptional service to our clients and ensuring the smooth operation of our facilities.

Key Responsibilities
  • Front Desk Operations: Greet visitors and clients in a welcoming and professional manner, ensuring a positive first impression of our company.
  • Meeting Room Management: Coordinate the booking and setup of meeting rooms, ensuring all requirements are met and clients are satisfied.
  • Facilities Maintenance: Monitor and report any maintenance issues, ensuring prompt resolution and minimal disruption to our operations.
  • Security and Safety: Ensure compliance with security and safety protocols, including emergency procedures and access control.
  • Administrative Support: Provide administrative assistance, including mail room duties, stationery management, and procurement of office supplies.
  • Communication and Collaboration: Liaise with clients, colleagues, and third-party suppliers to ensure seamless communication and delivery of services.
Requirements
  • Customer Service Skills: Provide exceptional customer service, ensuring client satisfaction and loyalty.
  • Technical Skills: Proficient in Google Suite and other relevant software applications.
  • Industry Knowledge: Familiarity with the facilities management industry and its best practices.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.