Client Relations Representative

3 weeks ago


Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

Customer Engagement Specialist - 4 Days a Week

£23,500 - £45,000 per annum OTE

Comprehensive training provided at no cost

Numerous incentives, including complimentary holidays abroad

**IMMEDIATE STARTS AVAILABLE. 4-DAY-WEEK - Enjoy Fridays, Saturdays, and Sundays off**

No prior sales experience necessary; candidates should possess confidence in phone communication and exhibit a positive, enthusiastic demeanor, alongside some customer service experience.

This is an excellent opportunity with a focus on eco-friendly home improvements and renewable energy sectors. The successful candidate will receive an hourly wage plus attractive commission, with an OTE of £23,500 - £45,000, while working just 4 days a week.

As a leader in direct marketing campaigns, this organization is recognized for its commitment to quality customer service. The company values internal promotion, offering pathways for advancement into roles such as Team Leader and Senior Floor Leader for those who demonstrate the right attitude.

Your primary responsibilities will include, but are not limited to:

  • Conducting outbound calls - all warm leads; every contact has shown interest in your outreach
  • Processing customer applications and converting them into appointments or leads
  • Establishing rapport with clients
  • Updating the customer relationship management (CRM) system
  • Achieving key performance indicators (KPIs)
  • WARM CALLING ONLY


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