Customer Service Representative
2 days ago
Job Summary
rthirteen recruitment is seeking a highly skilled and customer-focused Customer Service Representative to join our team on a temporary basis. As a key member of our team, you will be responsible for providing exceptional service to our clients and their customers.
Key Responsibilities
- Handle incoming customer calls and respond to their queries in a professional and efficient manner.
- Process refunds and exchanges, as well as related administrative tasks.
- Manage incoming and outgoing emails, ensuring timely and accurate responses.
- Provide Live Chat support to customers, resolving their issues in a prompt and courteous manner.
Requirements
- Proven experience in customer service and administrative roles.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Proficiency in Microsoft Office and other relevant software applications.
- Valid UK driving license and access to a vehicle, due to the location of the role.
What We Offer
rthirteen recruitment is committed to providing a supportive and dynamic work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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