Strategic Account Manager

1 week ago

Reading, Reading, United Kingdom AND Digital Full time

About the Role

We are seeking a highly skilled and experienced Strategic Account Manager to join our team at AND Digital. As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring exceptional customer satisfaction.

Key Responsibilities

  • Client Relationship Management: Develop and maintain strong relationships with key clients, understanding their business needs and priorities.
  • Business Growth: Identify opportunities to grow existing client relationships and develop new business opportunities.
  • Account Management: Manage a portfolio of clients, ensuring timely delivery of services and exceeding client expectations.
  • Team Collaboration: Work closely with internal teams, including sales, delivery, and marketing, to ensure seamless delivery of services and achieve business objectives.
  • Performance Management: Monitor and report on client satisfaction, identifying areas for improvement and implementing corrective actions.

What We Offer

As a Strategic Account Manager at AND Digital, you will have the opportunity to work with a talented team of professionals, driving business growth and delivering exceptional customer experiences. We offer a range of benefits, including:

  • Competitive Salary and Bonus Scheme
  • Opportunities for Professional Development and Career Growth
  • Flexible Working Arrangements
  • Annual Training and Development Budget
  • Recognition and Rewards for Outstanding Performance

Requirements

To be successful in this role, you will need:

  • Proven experience in account management, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to build and maintain strong relationships with clients and internal stakeholders
  • Strong business acumen and understanding of the digital industry
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines

What We Value

At AND Digital, we value collaboration, innovation, and customer satisfaction. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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