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Revenue Management Coordinator
2 months ago
About the Role
This is a Hybrid working role, based in our Leeds Office working a minimum of 2 days in the office.
Key Responsibilities
- Create daily Bank Report and Reconcile Bank Statement from previous day with receipt account.
- Daily reconciliations between the membership database, Payment Service Providers, cashbook & bank statement.
- Daily reconciliations between website sales (Customer Relationship Management system) against database, and Payment Gateway solutions in multiple currencies.
- Daily execution of control checks to prevent account issues and enable discrepancy correction.
- Manual allocation of income, Corporate receipts and reconciliations.
- Manage end to end Chargeback and Indemnity ensuring entries are recorded accordingly, working alongside acquiring partners to dispute claims, collaborating with supporting evidence, and actioning customer profiles as required.
- Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross-functional teams taking into consideration risk versus customer impact.
- Management of Revenue collection and error logs.
- Daily completion of collection management report rotating between tasks.
- Collaborate and/or lead project work.
- Any other ad hoc duties.
- Can effectively build strong working relationships and networks to enable success.
- Microsoft Office literate, and Excel competent – must.
The Benefits
- Flexible Working.
- 25 Days Annual Leave + Bank Holidays + 1 Personal Day.
- Private Medical Insurance.
- Company pension contribution.
- Life Assurance.
