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Credit Supervisor

2 months ago

Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time
{"title": "Credit Supervisor", "content": "Job Summary

We are seeking an experienced Credit Supervisor to lead our mitigation department and drive the performance of our credit hire handlers. As a key member of our team, you will be responsible for managing a team of credit hire handlers, ensuring they meet performance targets, and providing guidance and support to help them grow in their roles.

Key Responsibilities
  • Lead a team of credit hire handlers and provide guidance and support to help them meet performance targets.
  • Manage the performance of staff, including quality auditing, absence, holidays, and time management.
  • Undertake handler audits to identify trends, training needs, and areas for improvement.
  • Act as a key link between the mitigation department and the wider business to ensure mitigation awareness is maintained.
  • Impart technical knowledge to the team through mentoring and coaching.
About Us

Acorn Insurance and Financial Services Limited is a leading provider of insurance solutions, with a strong presence in the taxi insurance market. We have a hybrid working model that allows for collaboration and deep work, and we believe this is a good mix of face-to-face time and home working.

What We Offer
  • Enhanced annual leave entitlement starting at 31 days and potentially increasing to 35 days per year.
  • Additional buy and sell holidays.
  • Company sick pay scheme.
  • Company-paid maternity and paternity leave.
  • Generous company pension scheme.
  • A comprehensive mental health support system.

All roles are subject to DBS and financial checks, and any offer made will be conditional until checks are completed to a satisfactory standard.

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