IT Systems Specialist

6 days ago


West End of London, Greater London, United Kingdom Applause IT Recruitment Ltd Full time

About the Role:

We are seeking a highly skilled IT Engineer to join our team at Applause IT Recruitment Ltd. As an IT Engineer, you will be responsible for providing top-notch technical support to our business, ensuring the smooth operation of our IT infrastructure.

Key Responsibilities:

  • Provide Level 2 service desk support with MSP experience.
  • Manage and troubleshoot Active Directory, PowerShell, Windows Server, Hyper-V, Azure AD, Office 365 & Exchange Server.
  • Handle market-leading firewalls, switches, backup, and recovery solutions.
  • Utilize Microsoft Intune, AutoPilot, SCCM, and VPNs for system management.
  • Conduct hardware setups, patching, cabling, and system security checks.
  • Ensure document control and maintenance of IT hardware.
  • Support out-of-hours network-related issues.

Requirements:

  • Previous technical support experience, ideally in the IT sector.
  • Industry-recognized qualifications or accreditations.
  • Excellent communication, organization, and customer service skills.
  • Self-motivated with the ability to manage multiple deadlines and initiatives.
  • Experience with Apple Business Manager and SonicWall is a plus.

About Us:

Applause IT Recruitment Ltd is a leading recruitment agency specializing in IT and technology roles. We are passionate about connecting talented professionals with exciting career opportunities.



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