IT Systems Specialist
6 days ago
About the Role:
We are seeking a highly skilled IT Engineer to join our team at Applause IT Recruitment Ltd. As an IT Engineer, you will be responsible for providing top-notch technical support to our business, ensuring the smooth operation of our IT infrastructure.
Key Responsibilities:
- Provide Level 2 service desk support with MSP experience.
- Manage and troubleshoot Active Directory, PowerShell, Windows Server, Hyper-V, Azure AD, Office 365 & Exchange Server.
- Handle market-leading firewalls, switches, backup, and recovery solutions.
- Utilize Microsoft Intune, AutoPilot, SCCM, and VPNs for system management.
- Conduct hardware setups, patching, cabling, and system security checks.
- Ensure document control and maintenance of IT hardware.
- Support out-of-hours network-related issues.
Requirements:
- Previous technical support experience, ideally in the IT sector.
- Industry-recognized qualifications or accreditations.
- Excellent communication, organization, and customer service skills.
- Self-motivated with the ability to manage multiple deadlines and initiatives.
- Experience with Apple Business Manager and SonicWall is a plus.
About Us:
Applause IT Recruitment Ltd is a leading recruitment agency specializing in IT and technology roles. We are passionate about connecting talented professionals with exciting career opportunities.
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