Senior Client Servicing Coordinator
7 days ago
Customer Service Administrator, Permanent Role:
We are seeking a highly skilled Customer Service Administrator to join our team at Elevation Recruitment Group's Business Support division. This is a fantastic opportunity to work with a manufacturing company in a dynamic and fast-paced environment.
The role of Customer Services Administrator will include:
- Responding to and managing customer contact regarding complaints, queries and products
- Actively managing any issues and escalate immediately where necessary - managing customer expectations through clearly explaining the situation, next steps and potential outcomes
- Demonstrate effective relationship building with sub-contractors and site teams and throughout the company
The ideal Customer Service Administrator will have the following knowledge and experience:
- Evidence of providing an exceptional customer service
- An excellent and professional telephone manner, along with good written communication skills
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