Client Service Executive

3 weeks ago


Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time

Customer Service Administrator, Permanent Position

Role Overview: Customer Service Administrator

Location: Barnsley

Compensation: £23,300

Working Hours: 8:30 AM - 5:30 PM (Monday - Thursday) & 8:30 AM - 4:30 PM (Friday)

Elevation Recruitment Group's Business Support division is pleased to announce an opening for the position of Customer Service Administrator within a manufacturing organization.

Key Responsibilities:

  • Addressing and overseeing customer inquiries, complaints, and product-related questions.
  • Proactively managing issues and escalating them as necessary, while clearly communicating the situation, next steps, and possible outcomes to customers.
  • Accurately recording and updating all customer information and communications.
  • Building effective relationships with subcontractors, site teams, and colleagues across the organization.

Ideal Candidate Profile:

  • Proven track record of delivering outstanding customer service.
  • Professional telephone etiquette coupled with strong written communication abilities.
  • Capable of resolving various issues and adept at problem-solving.
  • Highly organized with the ability to manage personal workload efficiently.

If you believe this role aligns with your skills and experience, we encourage you to reach out for further information.



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