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Client Relations Coordinator

2 months ago

Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time

Customer Service Administrator, Permanent Position

Role: Customer Service Admin

Location: Barnsley

Salary: £23,300

Working Hours: 8.30am - 5.30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)

Elevation Recruitment Group's Business Support division is pleased to announce an opening for the position of Customer Service Administrator within a manufacturing organization.

Key Responsibilities:

  • Manage and respond to customer inquiries, complaints, and product-related questions.
  • Effectively handle issues and escalate them when necessary, ensuring customers are informed about the situation, next steps, and possible outcomes.
  • Accurately record and update all customer information and communications.
  • Build and maintain strong relationships with subcontractors, site teams, and internal departments.

Qualifications and Skills:

  • Proven track record of delivering outstanding customer service.
  • Professional telephone etiquette and strong written communication abilities.
  • Capability to address multiple issues and provide effective solutions.
  • Strong organizational skills with the ability to manage personal workload efficiently.

If you believe this role aligns with your skills and experience, we encourage you to explore this opportunity further.