Front Office Supervisor

3 weeks ago

Bristol, Bristol, United Kingdom AccorHotel Full time
Position Overview

Join our team as a Front Office Supervisor at AccorHotels, where you will...

  • Provide leadership and mentorship to the front desk team, enabling them to reach their full potential and meet departmental goals.
  • Play an active role in managing front office operations with a proactive approach.
  • Enhance guest experiences by offering exceptional service.
  • Exhibit confidence in all guest interactions, ensuring all visitors, including those needing special assistance, feel welcomed.
  • Foster strong interdepartmental relationships and maintain open lines of communication.
  • Be prepared to take on duty manager responsibilities as needed.
Qualifications

Applicants must have the right to work in the UK and possess a valid work visa.

  • A motivated individual with the ability to work independently, possessing substantial experience in a supervisory hotel receptionist role or demonstrating readiness for advancement.
  • A positive individual with a strong commitment to customer service.
  • A quick-thinking problem solver who takes pride in crafting memorable guest experiences.
  • Excellent communication skills for effective interaction with guests and team members.
  • Outstanding organizational abilities.
  • Proven leadership capabilities.
Additional Benefits

As part of our team, you will enjoy:

  • A competitive salary of £12.97 per hour.
  • Complimentary overnight stays at our UK hotels and a 50% discount at any Accor restaurant (terms and conditions apply).
  • Discounted rates at Accor hotels worldwide.
  • Opportunities for continuous learning and development through the Accor Academy.
  • Support for your well-being in both professional and personal aspects.
  • Career growth opportunities across 5000 hotels in over 100 countries.
  • Active participation in initiatives aimed at fostering a more inclusive and sustainable environment.
  • And many more perks designed to help you thrive and express your individuality.

Data Protection Notice:

When applying to Accor UK Economy Hotels Limited, we process personal data to evaluate and manage your application. We may also utilize data provided by third parties, such as previous employers or personality assessment providers. Please be assured that your responses to any assessments will not result in automated decision-making.

As the data controller, we comply with all relevant data protection legislation, including the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018. For further information regarding the processing of candidates' personal data and their rights, please refer to our Employee Privacy Policy.

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