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Front Office Operations Supervisor

2 months ago

Bristol, Bristol, United Kingdom AccorHotel Full time
Position Overview

Join our team as a Front Office Operations Supervisor at AccorHotels, where you will play a pivotal role in enhancing guest experiences.

  • Provide leadership and mentorship to the front desk team, enabling them to reach their full potential and meet departmental goals.
  • Engage in the daily management of front office activities with a proactive approach.
  • Ensure guest satisfaction by delivering exceptional service and fostering positive interactions.
  • Demonstrate confidence in guest relations, acknowledging all visitors, including those needing special assistance.
  • Build and maintain effective communication and relationships across all hotel departments.
  • Take on duty manager responsibilities as required.
Qualifications

To be considered for this role, you must have the right to work in the UK and hold a valid work visa.

  • A motivated individual with the ability to work independently, possessing substantial experience in a Team Leader or Supervisor role within hotel reception.
  • A person with a positive outlook and a strong commitment to customer service.
  • A quick-thinking problem solver who takes pride in crafting memorable guest experiences.
  • Excellent communication skills for effective interaction with guests and team members.
  • Outstanding organizational abilities.
  • Proven leadership capabilities.
Additional Benefits

As part of our dynamic team, you will enjoy:

  • Competitive salary of £12.97 per hour.
  • Complimentary overnight stays at our UK hotels and a 50% discount at any Accor restaurant (terms and conditions apply).
  • Discounted accommodation rates at Accor hotels worldwide.
  • Opportunities for continuous learning and professional development through the Accor Academy.
  • Support for your well-being in both professional and personal aspects.
  • Career growth opportunities across 5000 hotels in over 100 countries.
  • Active participation in initiatives aimed at fostering a more inclusive and sustainable environment.
  • And numerous other benefits designed to enhance your career journey and unleash your potential.

Data Protection Notice:

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