Guest Services Team Leader

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

Become a Leader at Stonegate Group

We are in search of skilled professionals who thrive in collaborative environments and are committed to delivering outstanding guest satisfaction.

Your key responsibilities will include:

  • Guiding, training, and developing your team members
  • Working alongside management to realize shared objectives
  • Upholding standards and regulations in the absence of the manager
  • Fostering a friendly and inviting atmosphere for our patrons

About Stonegate Group:

At Stonegate Group, we pride ourselves on creating a welcoming environment where guests can enjoy live entertainment, delicious meals, and a diverse range of local and national ales. If you have a passion for the hospitality industry and appreciate a straightforward approach to service, this role is ideal for you.

What we provide:

  • Recognized training and development initiatives
  • 25% discount on food and beverages for you and your friends at numerous locations
  • Incentive program with rewards for referrals
  • Dental coverage
  • Support through Employee Assistance programs

Join us at Stonegate Group and contribute to our vibrant team culture.

If you need any adjustments during the recruitment process due to a disability, please inform us in advance to ensure we can provide the necessary support. We look forward to having you as part of our team.



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