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Guest Services Representative
2 months ago
Location: Newcastle (Team Valley) Premier Inn
Overview:
Become the welcoming face of our establishment at Premier Inn in Newcastle. Utilize your engaging personality and exceptional customer service abilities to greet and assist guests as they arrive.
Key Responsibilities:
- Ensure guests feel at home from the moment they check in.
- Prepare beverages, serve meals, and collaborate with the housekeeping team to maintain impeccable room standards.
Compensation:
Up to £11.79 per hour
Employment Type:
Permanent position with guaranteed hours
Working Hours:
20 hours per week, scheduled across 3 days. Primarily reception shifts with times either from 15:00 to 23:00 or 07:00 to 15:00.
Why Choose Us:
- Comprehensive Training: Enjoy a supportive environment with a straightforward administrative system designed to ease your transition into the role.
- Employee Benefits: Access discounts on Premier Inn accommodations and meals at all Whitbread restaurants.
- Pension Plans: Participate in our company pension and savings schemes.
- Exclusive Discounts: Benefit from savings on shopping, utilities, travel, cinema outings, and more.
- Complimentary Breakfast: Receive a free Premier Inn breakfast for two upon joining.
Your Role:
As a Front of House Team Member, leverage your enthusiasm for customer service to enhance guest experiences and contribute to the success of the UK's leading hospitality provider, Whitbread.
