Night Guest Services Associate
4 weeks ago
At KE Hotels (Management), we are seeking a Night Guest Services Assistant to join our team at Hampton by Hilton Newcastle.
This role is ideal for someone who is passionate about delivering exceptional customer service and is looking for a challenging and rewarding career opportunity.
As a Night Guest Services Assistant, you will be the first point of contact for our guests and will be responsible for ensuring that their needs are met during the night shift.
You will work across all hotel departments, including reception, bar, and kitchen, and will be responsible for assisting in the running of night shift tasks, including breakfast set up and preparation, preparing drinks and bar food, and carrying out security checks.
We are looking for someone who is a team player, is able to work well under pressure, and is passionate about delivering exceptional customer service.
As a Night Guest Services Assistant, you will be an ambassador for our hotel and will be responsible for ensuring that our guests have a positive experience.
We offer a range of benefits, including discounted accommodation and food and beverage rates at Hilton hotels worldwide, a fantastic work culture, and an Employee of the Month scheme.
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
-
Night Guest Service Ambassador
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hampton By Hilton Newcastle Full timeHampton by Hilton Newcastle is seeking a Night Guest Service Ambassador to join their team. This role involves providing exceptional service to guests and being the first point of contact for most hotel inquiries.The successful candidate will work across various hotel departments, including reception, bar, and kitchen. They will also be responsible for...
-
Night Guest Services Coordinator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Management) Full timeJob Title: Night Guest Services CoordinatorAbout the Role:We are seeking a Night Guest Services Coordinator to join our team at Hampton by Hilton Newcastle. As a key member of our night shift team, you will be the first point of contact for our guests and their needs during the night.Key Responsibilities:Work across all hotel departments, including...
-
Night Guest Service Hospitality Ambassador
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hampton By Hilton Newcastle Full timeJob Title: Night Guest Service Hospitality AmbassadorSalary Range: £20,000 - £25,000 per annum (dependent on experience)Company Overview:Hampton by Hilton Newcastle is a leading hospitality company that prides itself on providing exceptional guest experiences. Our team of dedicated professionals work together to ensure that every guest feels welcome and...
-
Accounting and Guest Services Professional
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the role...The Night Auditor at Royal Station Hotel is a crucial member of our guest services team, responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and ensuring the security of the hotel and its guests.Key responsibilities:Verify the accuracy of guest...
-
Night Service Coordinator
12 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeAbout the RoleThe successful candidate will have previous experience in a supervisory role within the hospitality industry. You will be required to work independently, make decisions, and provide leadership to our night team. We offer competitive rates of pay, 28 holiday days per year, and opportunities for professional development.We are looking for someone...
-
Senior Night Operations Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeSenior Night Manager at Dakota NewcastleAs a Senior Night Manager at Dakota Newcastle, you will be responsible for leading a dedicated team to deliver an impeccable guest experience around the clock. This role requires a proactive leader with an eye for detail and a passion for excellence.Primary ResponsibilitiesLead the nights team, including leadership...
-
Front of House Team Associate
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full timeFront of House Team Associate RoleAt Flares, we're on the hunt for exceptional individuals to join our front-of-house team as a Front of House Team Associate. As a key member of our team, you'll be responsible for delivering an unforgettable experience to our guests.Key Responsibilities:Welcoming and engaging every guest to ensure a memorable...
-
Office Team Member
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rapport Guest Services Full timeKey Responsibilities In your role as Office Coordinator at Rapport Guest Services, you will:Provide exceptional customer service experiences for visitors and employees, serving as their primary point of contact.Develop strong relationships with clients, working collaboratively towards shared goals.Utilize and understand office booking systems, supporting...
-
Office Operations Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rapport Guest Services Full timeRole Responsibilities:In this position at Rapport Guest Services, you will be the primary point of contact for all visitors and employees, providing exceptional customer service and support.Main Job Responsibilities:Provide a high level of customer service to all visitors and employees.Build strong relationships with clients and work collaboratively towards...
-
Hotel Night Operations Coordinator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleThe Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and assisting with all aspects of guest services.ResponsibilitiesVerify the accuracy of guest accounts and balance charges and revenuesAssist...
-
Hotel Night Auditor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleThe Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and assisting with all aspects of guest services.ResponsibilitiesVerify the accuracy of guest accounts and balance charges and revenuesAssist...
-
Hotel Guest Services Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Management) Full timeHotel Guest Services RepresentativeWe are seeking a skilled and friendly Hotel Guest Services Representative to join our team at KE Hotels (Management). As a key member of our front desk team, you will be the first point of contact for our guests and their needs for all hotel enquires.Key Responsibilities:Take and manage guest bookings, upselling...
-
Night Auditor Duty Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeJob Title: Night Auditor Duty ManagerAbout the Role: We are seeking a Night Auditor Duty Manager to join our team at The Sandman Signature Newcastle Hotel.Key Responsibilities:Provide a warm and welcoming environment for guests.Manage guest arrivals and departures.Perform cashiering duties.Offer assistance and provide information to guests as needed.Handle...
-
Night Manager Position
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Maldron Newcastle Full timeLead the Night Team at Maldron NewcastleWe are seeking a highly skilled Night Manager to join our team at Maldron Newcastle, a stylish and comfortable hotel located in the heart of the city.The hotel features 265 rooms, including double, twin, triple, and family rooms, as well as executive rooms and a fitness suite.Our guests can enjoy great food at the...
-
Customer Service Ambassador
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Management) Full timeWelcome to KE Hotels (Management), where we are seeking a skilled Night Guest Services Assistant to join our team. As a key member of our hotel staff, you will be the first point of contact for our guests, providing exceptional service and ensuring their needs are met during the night shift.Responsibilities:Provide friendly and efficient service to guests,...
-
Experienced Senior Night Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeAbout the RoleAs a Senior Night Manager at Dakota Newcastle, you will be responsible for leading our night operations team to deliver exceptional guest experiences. This role requires a proactive leader with a passion for excellence and attention to detail.Key Responsibilities• Develop and manage the departmental rota, overseeing holiday schedules,...
-
Night Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Melia Hotels International Full timeAbout the RoleWe are seeking a skilled Night Receptionist to join our team at Meliá Hotels International. As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests during the night hours of duty.Key ResponsibilitiesEnsure that all guests receive a warm and personalized assistance during the night hours of...
-
Head of Guest Experience
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Guest Experience to join our team at Dakota Newcastle. As a key member of our hotel team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is memorable and tailored to their individual needs.Key ResponsibilitiesProvide...
-
Front of House Team Associate
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom German Doner Kebab Full timeFront of House Team Associate - German Doner KebabWe are seeking a Front of House Team Associate to join our team at German Doner Kebab. As a Front of House Team Associate, you will be responsible for delivering exceptional food quality, outstanding guest care, and amazing service.Your role will be to support and work as part of a team to achieve our brand...
-
Night Front Desk Agent
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Melia Hotels International Full timeAbout the RoleWe are seeking a warm and welcoming Night Receptionist to join our team at Meliá Hotels International. As a Night Receptionist, you will be the first point of contact for our guests during the night hours, providing exceptional customer service and ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and personalized...