Night Guest Services Associate

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Management) Full time

At KE Hotels (Management), we are seeking a Night Guest Services Assistant to join our team at Hampton by Hilton Newcastle.

This role is ideal for someone who is passionate about delivering exceptional customer service and is looking for a challenging and rewarding career opportunity.

As a Night Guest Services Assistant, you will be the first point of contact for our guests and will be responsible for ensuring that their needs are met during the night shift.

You will work across all hotel departments, including reception, bar, and kitchen, and will be responsible for assisting in the running of night shift tasks, including breakfast set up and preparation, preparing drinks and bar food, and carrying out security checks.

We are looking for someone who is a team player, is able to work well under pressure, and is passionate about delivering exceptional customer service.

As a Night Guest Services Assistant, you will be an ambassador for our hotel and will be responsible for ensuring that our guests have a positive experience.

We offer a range of benefits, including discounted accommodation and food and beverage rates at Hilton hotels worldwide, a fantastic work culture, and an Employee of the Month scheme.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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