Team Leader for Student and Academic Support Services
3 weeks ago
Team Leader for Student and Academic Support Services
Position: Team Leader for Student and Academic Support Services
Location: Northumbria University Newcastle Campus QA Pathway College
Type: Full-time Permanent Role
Are you a skilled administrator seeking a rewarding position within the educational field? We present a unique opportunity tailored for you.
Role Overview:
- Oversee and enhance professional services at the Pathway College
- Administer student support, communication, and collaborative efforts in a Higher Education setting
- Foster relationships with students, university partners, and Pathway personnel to ensure outstanding student services
Essential Skills: Proficient in IT, Microsoft Word, and Excel
Main Responsibilities:
- Track and report on student engagement including orientation, attendance, academic achievements, and submission of assessments
- Serve as the primary contact for compliance inquiries from staff, students, and stakeholders
- Advise on changes in legislation and immigration policies affecting staff and students
- Ensure precision and adherence in immigration-related issues
- Maintain and update engagement tracking data for student reporting
- Coordinate team objectives and collaborate with university services and departments
- Establish processes that uphold high standards of customer service
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