Team Leader for Student and Academic Support Services

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom QA Full time

Team Leader for Student and Academic Support Services

Position: Team Leader for Student and Academic Support Services

Location: Northumbria University Newcastle Campus QA Pathway College

Type: Full-time Permanent Role

Are you a skilled administrator seeking a rewarding position within the educational field? We present a unique opportunity tailored for you.

Role Overview:

  • Oversee and enhance professional services at the Pathway College
  • Administer student support, communication, and collaborative efforts in a Higher Education setting
  • Foster relationships with students, university partners, and Pathway personnel to ensure outstanding student services

Essential Skills: Proficient in IT, Microsoft Word, and Excel

Main Responsibilities:

  • Track and report on student engagement including orientation, attendance, academic achievements, and submission of assessments
  • Serve as the primary contact for compliance inquiries from staff, students, and stakeholders
  • Advise on changes in legislation and immigration policies affecting staff and students
  • Ensure precision and adherence in immigration-related issues
  • Maintain and update engagement tracking data for student reporting
  • Coordinate team objectives and collaborate with university services and departments
  • Establish processes that uphold high standards of customer service


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