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Digital Marketing and Outreach Coordinator

2 months ago

London, Greater London, United Kingdom London Chinese Community Centre Full time

About the Role:

We are seeking a highly motivated and digitally-savvy Marketing and Communications Assistant to join our team at the London Chinese Community Centre. As a key member of our team, you will be responsible for promoting the Centre's activities and services through various communication channels, including social media, email, and print materials.

Key Responsibilities:

  • Marketing and Communications: Assist the Centre Director in developing and implementing marketing strategies to promote the Centre's activities and services, including social media, email marketing, and print materials.
  • Website Management: Manage and maintain the Centre's website, ensuring it is up-to-date and accurately reflects the Centre's activities and services.
  • Outreach and Engagement: Develop and implement outreach programs to engage with the local community, including schools, community groups, and local businesses.
  • Administrative Support: Provide administrative support to the Centre Director and other team members, including data entry, filing, and other tasks as required.
  • Customer Service: Provide excellent customer service to Centre members and visitors, responding to queries and resolving issues in a timely and professional manner.

Qualifications and Experience:

  • Education: Degree qualification or equivalent preferred, relative experience considered.
  • Language Skills: Strong verbal and written communication skills in English and Chinese (Cantonese and/or Mandarin).
  • Communication and Interpersonal Skills: Ability to communicate effectively and build strong relationships with Centre members, stakeholders, and the local community.
  • Marketing and Social Media Skills: Proven experience in engaging social media influencers and capable of building online relationships.
  • Business Acumen: Good understanding of the opportunities and challenges in the charity sector.
  • Flexibility: Willingness to work Saturdays and be flexible in responding to changing priorities and deadlines.