Contact Centre Sales Advisor

2 days ago

London, Greater London, United Kingdom Sky Full time
About the Role

We are seeking a highly motivated and results-driven Contact Centre Sales Advisor to join our team at Sky. As a Contact Centre Sales Advisor, you will be responsible for delivering exceptional customer service and sales performance, ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Take inbound calls from customers and provide tailored solutions to meet their needs
  • Upsell and cross-sell our products and services to customers
  • Meet and exceed sales targets and performance metrics
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
What We Offer
  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment
  • The opportunity to work with a leading brand in the industry
Requirements
  • Excellent communication and interpersonal skills
  • Proven sales and customer service experience
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
What to Expect

As a Contact Centre Sales Advisor at Sky, you can expect a dynamic and challenging role that requires strong communication and interpersonal skills. You will be working in a fast-paced environment, taking inbound calls from customers and providing tailored solutions to meet their needs. You will also be responsible for meeting and exceeding sales targets and performance metrics, as well as providing exceptional customer service and resolving customer complaints in a timely and professional manner.

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