Technical Support Specialist
5 days ago
Job Summary:
Virtuoso Recruitment Limited is seeking a highly motivated and organized Technical Support Administrator to join our team. As a Technical Support Administrator, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and working closely with our management, IT, and sales teams to deliver a high level of customer satisfaction.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Respond to client inquiries and resolve technical issues in a timely and professional manner
- Work closely with the management, IT, and sales teams to deliver a high level of customer service
- Process client applications and provide sales advice to new clients
- Raise invoices and make adjustments to client accounts
Requirements:
- Excellent verbal and written communication skills
- Strong computer skills and IT literacy
- Good attention to detail and organizational skills
- Ability to prioritize effectively and work in a fast-paced environment
- Team player with a personable and approachable demeanor
What We Offer:
- A competitive salary of up to £24,000 per year
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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