Insurance Contingent Investigator

7 days ago


London, Greater London, United Kingdom Reed Talent Solutions Full time
Job Description

We are seeking a highly skilled Contingent Investigator to join our team at Reed Talent Solutions. As an Insurance Contingent Investigator, you will be responsible for investigating disputes and making fair and reasonable decisions on the outcome.

Key Responsibilities:
  • Investigate disputes and gather evidence to make informed decisions
  • Develop and maintain a deep understanding of the general insurance market, particularly motor insurance and buildings insurance
  • Utilize excellent problem-solving and decision-making skills to resolve disputes
  • Provide clear and concise written communication to customers, including persuasive and accurate accounts of complaint outcomes
  • Engage in effective verbal communication with customers, handling enquiries and building rapport
  • Manage conflicting deadlines and prioritize tasks to meet productivity expectations
Requirements:
  • Critical thinking and analytical skills to assess evidence and make informed decisions
  • Ability to work at pace and deliver high-quality work in a fast-paced environment
  • Flexibility to adapt to changing priorities and work requirements
  • Excellent written communication skills, with a focus on producing error-free final outcome letters
What We Offer:
  • A competitive day rate
  • In-depth training and support to ensure success in the role
  • The opportunity to work with a reputable company and develop your skills and knowledge
Important Information:
  • Pay rates: PAYE £162.14 pd, Umbrella £210 pd, or £188 deemed PSC pd (pre-accreditation); PAYE £217.70 pd, Umbrella £260 pd, or £225.30 deemed PSC pd (post-accreditation)
  • Location: Fully remote, working in the UK (England, Scotland, Wales, and Northern Ireland)
  • Duration: 12 months temporary assignment
  • Equipment: Must use own equipment


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