Field Service Representative

3 weeks ago


Inverness, Highland, United Kingdom M Group Services Full time

Location:
Isle of Skye (IV40-56)


Hours of Work: 15 hours a week available Shifts: Hours available between Monday to Sunday 8am to 8pm

About the Position:

Are you passionate about working outdoors and enjoy a dynamic role? If so, this opportunity may be ideal for you.

As a Meter Reader, your primary responsibility will be to gather data from both commercial and residential sites.

You will accurately log meter readings throughout the day using a handheld device.

As a representative of the company, you will embody the values of some of the UK's leading suppliers.

Being part of the M Group Services family means playing a crucial role in our operations and upholding our brand's reputation.

We are known for our dedication, outstanding results, and for fostering a positive work environment.

Typical Day:

Your journey begins with training before transitioning to fieldwork.

Start your day by logging into your handheld device to prepare for the tasks ahead.

Plan your route effectively, considering the best times to access meters located inside properties.

Your daily activities will involve walking or driving to various locations, always prioritizing safety for yourself and customers.

Upon arrival, you will read the meters and meticulously record the information on your handheld device.

Delivering exceptional customer service is essential at every property you visit.

This role requires self-motivation and the ability to work independently, ensuring efficiency and speed.

Regardless of the weather conditions, you will remain committed to completing your tasks.

Candidate Profile:

The ideal candidate will be self-driven and enthusiastic, preferably with experience in driving or managing appointments in an outdoor setting, although this is not mandatory.

At M Group Services, we appreciate the advantages of a diverse workforce.

Requirements:

  • A full UK driving licence (Not required in London)
  • Customer Service experience (No minimum requirement)
  • Excellent communication skills
  • Drive and motivation to work independently
  • Ability to work efficiently and meet deadlines
  • Flexible approach to tasks and working conditions
  • Friendly demeanor with a professional attitude
  • Capability to walk several miles daily
  • Must pass screening and vetting standards, provide 5 years of employment history, and pass a DBS check

What We Offer:

  • 20 days holiday + 8 days bank holiday
  • Enhanced Maternity, Adoption, and Paternity leave
  • Access to employee assistance programmes
  • Online GP Service, available 24/7
  • Discounts with national retailers
  • Eye care vouchers
  • Mobile Phone Discounts
  • Company Pension Scheme

At M Group Services, we are committed to fostering a diverse and inclusive environment where all employees feel valued and included.



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