Client Support Coordinator

4 weeks ago


Rugby, Warwickshire, United Kingdom The Caraires Consultancy Full time £24,000 - £27,500
Position Overview:
We are seeking a dedicated Client Support Coordinator to join our team. This role is essential in ensuring that our clients receive timely and effective assistance.

Working Hours:
Monday to Friday - 9am to 5pm

Location:
Office-based in Rugby

Compensation:
£24,000 - £27,500 per annum, commensurate with experience

Key Responsibilities:
- Manage and document all incoming urgent support inquiries from clients, ensuring updates are accurately reflected in our system as new information arises.
- Handle incoming calls at the main office and direct them to the appropriate team members.

Qualifications:
- Proven experience in a dynamic customer service setting.
- Familiarity with an internal Customer Relationship Management (CRM) system.
- Reliable transportation to commute to the office.

Benefits:
- 25 days of annual leave plus public holidays.
- Access to BUPA health insurance and a company pension plan.
- Complimentary parking facilities.

For more information regarding our privacy practices, please refer to our website. The Caraires Consultancy is committed to conducting business with integrity, treating our clients, candidates, and partners with fairness and respect.

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