General Assistant

2 weeks ago

London, Greater London, United Kingdom GLL Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a General Assistant at Lee Valley Hockey and Tennis Centre. As a key member of our operational team, you will be responsible for providing a welcoming and professional service to our customers, ensuring the smooth day-to-day operation of the centre, and contributing to the overall success of our business.

Key Responsibilities:

  • Maintain a positive image of the centre by providing excellent customer service and ensuring a clean and safe environment.
  • Prepare areas and equipment for events and activities, and carry out routine monitoring and maintenance of equipment and fittings.
  • Control the day-to-day operations and service of events and activities, ensuring security, cleanliness, and customer supervision.
  • Ensure all equipment is used safely and is fit for purpose prior to customer use.
  • Promote the facility in a positive manner to retain existing customers, encourage participation, and introduce new users.

What We Offer:

  • A values-driven organization with a strong focus on customer service and employee development.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package, including discounted gym membership and access to exclusive discounts and perks.
  • A dynamic and supportive team environment.

About GLL:

GLL is a charitable social enterprise owned by its staff, providing leisure and fitness services to communities across the UK. We are committed to delivering excellent customer service and creating a positive experience for our customers.

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