Client Relations Specialist

3 weeks ago

London, Greater London, United Kingdom SIXT UK Full time
Job Overview

As a Client Relations Specialist at our organization, you will enjoy a guaranteed income of £29,340, with an On-Target Earnings (OTE) potential exceeding £50,000. In this role, you will engage with clients directly, striving to meet sales objectives while earning attractive commissions for promoting our vehicle rental services.

What We Provide:
  • A competitive base salary of £29,340 (including guaranteed bonuses) plus a commission structure with OTE exceeding £50,000.
  • Monthly guaranteed bonuses of £400.
  • Enrollment in our pension scheme.
  • 22 days of annual leave plus public holidays.
  • Generous family-friendly policies.
  • Employee benefits for vehicle rentals.
  • Staff rental options for friends and family.
  • Life Assurance coverage.
  • Access to a wellbeing application - Yulife.
  • Employee Assistance Programme for support.
  • Discounts on fitness, travel, technology, and more.
  • Paid training sessions and opportunities for professional development.
  • Full uniform provided.
  • A collaborative team environment with regular team-building events.
Candidate Profile:

About You:

  • You possess experience in a service-oriented sector relevant to our business (e.g., retail, hospitality, catering, or any customer-focused role).
  • You are recognized for your customer-centric approach, excelling in client support and valuing direct customer interaction.
  • You exhibit confidence and charm, making you a natural in sales.
  • You are adaptable and willing to work flexible hours, including weekends.
  • You have excellent communication skills, enabling effective interaction with clients.
  • You hold a valid driver's license with at least 12 months of driving experience in the UK.
Your Responsibilities:

As a Client Relations Specialist, your primary goal will be to enhance the rental experience by maximizing sales and service opportunities for each client. You will provide expert advice to both national and international clients, ensuring exceptional face-to-face service. Your knowledge of our vehicle fleet will allow you to recommend protection options and additional services effectively. You will also manage our premium vehicle offerings while assisting with vehicle preparation and cleaning as needed.

About Our Team:

Our Branches & Operations division serves as the primary point of contact for our clients, whether through phone, app, or in-person interactions. This role is crucial in delivering premium service, providing expert advice, and managing the rental process for our high-end fleet.

About Us:

We are a leading global mobility service provider, generating sales of €3.07 billion and employing around 9,000 individuals worldwide. Our mobility platform integrates various services, including vehicle rentals, car sharing, chauffeur services, and subscription options, giving clients access to a vast fleet and numerous service partners globally. At our company, delivering an exceptional customer experience and outstanding service is our top priority, and we are committed to fostering entrepreneurship and long-term stability.

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