HR Operations Lead

3 weeks ago


Bournemouth, Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

Position Overview

We are pleased to present an opportunity to become a part of the University Hospitals Dorset NHS Foundation Trust as an HR Operations Lead within our dedicated HR team. Our focus is on delivering a high-quality, responsive service to both management and staff.

In this role, you will offer comprehensive, proactive, and professional guidance to line managers throughout the organization. This includes providing expert advice on employment legislation and best practices, as well as interpreting and applying employment terms, policies, and national directives. You will manage employee relations cases, which encompass complex grievances, disciplinary actions, attendance management, civility, and performance issues.

You will collaborate with a supportive team of Business Partners, Advisors, and Administrators, as well as managers across various departments.

This position is diverse and engaging, allowing you to positively influence the employee experience, which ultimately contributes to exceptional patient care.

Key Responsibilities

Your main duties will include:

  • Maintaining expertise in employment law and HR best practices to provide accurate advice to managers and staff regarding employment legislation and its implications.
  • Assisting operational managers in reviewing departmental structures, managing change, and offering appropriate HR advice with support from the HR Business Partner.
  • Planning and executing organization-wide change initiatives in accordance with Trust policies.
  • Delivering professional advice and guidance to managers on all HR policies, ensuring a consistent approach across the Trust for fair policy application.
  • Acting as the HR professional lead for complex formal processes such as disciplinary actions, grievances, and workplace respect initiatives, including participation in hearings and developing terms of reference for formal investigations.

Required Qualifications and Experience

Essential

  • In-depth knowledge and application of employment law, employee relations, equality issues, and TUPE.
  • Experience working within a complex environment and effectively communicating across various departments and services within the HR Directorate.
  • Proficiency in managing workforce issues to identify interventions and solutions that minimize the need for formal investigations and hearings.

Desirable

  • Experience in implementing change management programs.
  • Familiarity with workforce planning models.

Technical Skills

Essential

  • Ability to adapt to various systems utilized in the NHS.
  • Competence in producing documents and presentations to a professional standard.
  • Proficiency in using Outlook and Microsoft Office applications.

Knowledge Requirements

Essential

  • Awareness and understanding of the broader NHS agenda.
  • Previous experience in a unionized environment.
  • Up-to-date knowledge of employment law, including legislation and case law.

Desirable

  • NHS HR experience at a comparable level.

Educational Qualifications

Essential

  • A master's degree or equivalent, along with full CIPD qualification.
  • Completion of short courses in HR topics, employment law, counseling, coaching, mediation, workforce planning, and change management.

Desirable

  • Qualification in Employment Law.

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