Client Relationship Manager

3 weeks ago

London, Greater London, United Kingdom Funding Circle Full time
Position Overview
As a key member of our Marketplace Asset Finance division, the role of an Account Manager is pivotal in delivering exceptional service to our clients.

About Us
Funding Circle is dedicated to empowering small businesses to thrive. Our mission is to provide the necessary financial support for growth, leveraging over a decade of expertise in the industry. Our innovative platform utilizes advanced data and technology to transform the SME lending landscape, ensuring quick decisions and competitive funding options for our clients.

Role Responsibilities
  • Engage with small and medium enterprises (SMEs) through various communication channels including calls, emails, and messages.
  • Assess credit applications and offer guidance on creditworthiness.
  • Collect and organize all necessary documentation to ensure applications are complete and ready for submission to third-party lenders.
  • Maintain comprehensive knowledge of our partners' offerings to effectively present suitable options to clients.
  • Provide timely updates on ongoing applications and address any inquiries related to specific cases or product details.
  • Understand the distinct processes of different lenders, fostering strong relationships with each.
  • Proactively identify and resolve potential issues, ensuring smooth operations in daily tasks.

Qualifications
  • Proven experience in Asset Finance, preferably in a sales role as a broker or directly with a lender.
  • Ability to structure transactions across various asset types and risk profiles.
  • Strong interpersonal skills to build and sustain long-term business relationships.
  • Drive to meet and exceed performance targets.
  • Innovative mindset with a focus on enhancing business processes.

Our Commitment
At Funding Circle, we value diversity and encourage applications from individuals with varied backgrounds, even if their experience does not perfectly match the outlined requirements.

Why Choose Funding Circle?
We recognize and celebrate the unique qualities of each team member. Our workplace is committed to equality and diversity, fostering an environment where everyone can thrive. We support our employees in their professional journeys, providing resources that promote health, wealth, development, and lifestyle.

Benefits Include:
  • Health: Comprehensive medical and dental insurance, access to mental health resources, and reproductive health support.
  • Wealth: Financial coaching, mortgage advisory services, and discounts at various retailers.
  • Development: Annual learning budget and access to a robust internal training platform.
  • Lifestyle: Fitness discounts, electric vehicle incentives, and more.

We are dedicated to supporting our employees through various life stages, including enhanced parental leave policies and support for fertility treatments.

We look forward to your interest in making a significant impact within our organization.

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