Retention and Stewardship Officer

2 weeks ago


London, Greater London, United Kingdom Plan International UK Full time

About the Role

We are seeking a passionate and hardworking Retention and Stewardship Officer to join our fast-paced Supporter Marketing and Public Fundraising Unit at Plan International UK.

This role sits within the Retention and Stewardship Team, which delivers supporter journeys, increases income with upgrade and cash appeals, and re-engages lapsed supporters.

The successful candidate will also play a key role in delivering our emergency appeals.

Key Responsibilities

  • Deliver high-quality campaigns while providing an exceptional service to key internal and external stakeholders.
  • Develop and implement effective supporter journeys to increase income and engagement.
  • Work closely with the Retention and Stewardship Team to deliver emergency appeals and other key projects.
  • Build and maintain strong relationships with internal stakeholders, including the Supporter Marketing and Public Fundraising Unit.

Requirements

  • Strong communication and project management skills.
  • Proven experience in direct marketing and relationship management.
  • Ability to work in a highly collaborative environment and as part of a team.
  • Passion for our values, feminist leadership principles, and vision.

What We Offer

We offer a competitive salary, a dynamic and supportive work environment, and the opportunity to work for a global children's charity making a real difference in the lives of children and young people.



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