Client Services Team Lead

7 days ago


London, Greater London, United Kingdom Partners Capital Full time

**Job Summary**

Partners Capital is seeking a highly motivated and experienced professional to join our Client Services team as a Senior Associate. The successful candidate will work closely with the Investment team to manage the implementation of client investment strategies, oversee junior team members, and provide operational support.

**Key Responsibilities**

  • Manage the implementation of client investment strategies, ensuring timely and accurate execution across all asset classes.
  • Support the client operations leadership team in overseeing the associates in the London Client Service Team.
  • Own a small portfolio of complex clients, managing trade execution and client servicing requirements.
  • Collaborate with the Transformation Office on operational-related strategic and tactical projects.
  • Assess internal controls and recommend improvements to strengthen our operational risk environment.
  • Monitor adherence to all processes and procedures to ensure regulatory compliance and fiduciary requirements.
  • Coach and mentor junior staff, holding regular one-on-one meetings and engaging in our annual Performance Development process.

**Requirements**

  • Be degree educated or have equivalent work experience operating within a similar role.
  • Ideal candidates will have a professional qualification recognized within the financial sector.
  • Have approximately 4-6 years' experience working within Financial Services.
  • Have a good understanding and working knowledge of Microsoft Office, particularly Excel/Outlook.
  • Have strong problem-solving abilities, with the ability to evaluate and interpret numerical data.
  • Have a good grasp of account opening procedures and relevant FCA guidelines around supporting documentation and KYC requirements.


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