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Client Services Team Lead

2 months ago

London, Greater London, United Kingdom Search Full time

Job Summary:

We are seeking an experienced Front of House Supervisor to join our team at Search. As a key member of our corporate services team, you will be responsible for supervising a busy and friendly team, helping them to achieve a 5* service and maintain high standards.

Key Responsibilities:

  • Supervise a team of receptionists on the client floor
  • Motivate and lead your team to achieve excellent service
  • Responsible for the meeting room booking system and booking events and conferences
  • Responsible for the health and safety of the reception area and the front of house
  • Assist with administrative tasks
  • Manage incoming and outgoing calls

Requirements:

  • Previous experience managing in a corporate environment
  • Experience in managing a front of house team on a daily basis
  • Proven experience in motivating a team to achieve an excellent service
  • Immaculate personal presentation with a genuine smile
  • Flexible and adaptable to respond to differing client needs
  • Confident, enthusiastic and motivated to deliver great service

About Us:

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.