Client Service Desk Lead

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

Service Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our IT support services are delivered efficiently and effectively, meeting the needs of our internal users and occasionally external clients.As the Service Desk Manager, you will...

pMeltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction, and coordinating with IT leaders and the team to provide a world-class experience to the business./ph2Key Responsibilities/h2ulliLead,...

Meltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction. They will coordinate with IT leaders and team members to provide a world-class experience to the business.Key ResponsibilitiesLead,...

Service Desk Manager / Helpdesk ManagerComtecs Group is seeking a highly skilled Service Desk Manager / Helpdesk Manager to join their team. This is a fantastic opportunity to work with a global top 3 company within the field of Audio Visual technologies.Key Responsibilities:Manage a medium-sized global team of Service Desk Team Leaders, onsite engineers,...

Service Desk ManagerJoin Smartdesc, a leading IT Managed Service Provider, in our mission to empower non-profit organisations to deliver their best work through enhanced technology solutions.We are seeking a Service Desk Manager to lead and manage our client's Service Desk end-to-end, overseeing daily operations, ensuring adherence to their Service Level...

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our internal users and occasional external clients receive efficient and effective IT support.As the Service Desk Manager, you will oversee the daily operations of the Service Desk, manage a team of professionals,...

Service Desk Team Lead Job DescriptionLYON Tech is a managed IT services provider to the creative sector, based in London and serving over 5000 users and 100+ companies. We are seeking a Service Desk Team Lead to join our team in our London office, providing exceptional service to our clients across the UK and internationally.Key ResponsibilitiesOversee the...

Trade Desk Representative - Client Services SpecialistWe are seeking a highly skilled Trade Desk Representative to join our Client Services team in London. As a Trade Desk Representative, you will be responsible for supporting our clients via tickets, chats, and phone calls with complex trade-related queries.Key responsibilities include:Investigating client...

Service Desk Team Leader - Competitive SalaryWe are seeking an experienced Technical Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP, based in Kingston, Surrey. This role offers a competitive salary of up to £52,000 plus bonus and benefits.Key Responsibilities:Manage the front-line service desk function, ensuring it provides a proactive,...

We are seeking an experienced IT Service Desk Team Lead to join our team at FPSG Connect. In this role, you will be responsible for leading a team of 4 IT professionals, providing coaching, mentoring, and performance feedback to support their professional development and success. As an escalation point for complex IT Support queries, you will be the go-to...

Job Title: Senior Service Desk AnalystJob Summary: We are seeking a highly skilled Senior Service Desk Analyst to join our team at Investigo. As a Senior Service Desk Analyst, you will be responsible for providing senior-level first-line support to our clients' business customers, assisting them with hardware and software problems via phone, email, and a...

IT Service Desk Manager PositionEducation Support Professionals Ltd is seeking a highly skilled IT Service Desk Manager to join their team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service delivery.Key...

IT Service Desk ManagerMeltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The successful candidate will oversee daily operations, ensuring high levels of customer satisfaction and collaboration with IT leaders and team members to provide a world-class experience to the business.Key Responsibilities:Lead,...

**IT Service Desk Manager Opportunity**We are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.The...

About the Role:The Service Desk Team Lead will be responsible for leading a team of up to 8 service desk analysts and engineers, conducting 2nd Line Analyst duties, and ensuring the effective resolution of support tickets. The role will also involve managing escalations, maintaining high levels of customer satisfaction, and working closely with the Service...

Service Desk Administrator RoleInteraction - Huntingdon is seeking a skilled Service Desk Administrator to provide exceptional support to our clients. Key responsibilities include making and answering calls, sending and responding to emails, and regularly updating our bespoke IT system. The successful candidate will also be responsible for composing and...

Support Desk Manager OpportunityRemote first (1 day per month in London Office)Up to £55,000 + BenefitsWe are partnering with a leading Microsoft Consultancy to find a Support Desk Manager to join their team. This company helps their customers achieve their full business potential through their AI, Data & Power Platform offerings. Their team of experienced...

IT Service Desk ManagerWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd.The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service...