IT Service Desk Manager

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our internal users and occasional external clients receive efficient and effective IT support.As the Service Desk Manager, you will oversee the daily operations of the Service Desk, manage a team of professionals,...

Service Desk ManagerJoin Smartdesc, a leading IT Managed Service Provider, in our mission to empower non-profit organisations to deliver their best work through enhanced technology solutions.We are seeking a Service Desk Manager to lead and manage our client's Service Desk end-to-end, overseeing daily operations, ensuring adherence to their Service Level...

Service Desk Manager / Helpdesk ManagerComtecs Group is seeking a highly skilled Service Desk Manager / Helpdesk Manager to join their team. This is a fantastic opportunity to work with a global top 3 company within the field of Audio Visual technologies.Key Responsibilities:Manage a medium-sized global team of Service Desk Team Leaders, onsite engineers,...

IT Service Desk ManagerMeltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The successful candidate will oversee daily operations, ensuring high levels of customer satisfaction and collaboration with IT leaders and team members to provide a world-class experience to the business.Key Responsibilities:Lead,...

Service Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our IT support services are delivered efficiently and effectively, meeting the needs of our internal users and occasionally external clients.As the Service Desk Manager, you will...

Service Desk Lead OpportunityWe are seeking an experienced Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP. This pivotal role will see you own the Service Desk function, driving process improvement and working closely with the wider IT function and business.Key ResponsibilitiesRun the front line service desk function, ensuring it provides...

IT Service Desk Manager PositionEducation Support Professionals Ltd is seeking a highly skilled IT Service Desk Manager to join their team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service delivery.Key...

About the Role:The Service Desk Team Lead will be responsible for leading a team of up to 8 service desk analysts and engineers, conducting 2nd Line Analyst duties, and ensuring the effective resolution of support tickets. The role will also involve managing escalations, maintaining high levels of customer satisfaction, and working closely with the Service...

Our client, an award-winning IT Managed Service Provider based in the heart of London, is seeking an experienced Service Desk Manager to join their team.As a Service Desk Manager, you will be responsible for overseeing the life-cycle management of service incidents, requests, and changes, ensuring timely and effective responses.You will act as a technical...

**IT Service Desk Manager Opportunity**We are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.The...

We are seeking a highly skilled Service Desk Manager to join our team at Jas Gujral. The successful candidate will have at least 3 to 5 years of commercial helpdesk support experience and a proven track record of delivering exceptional customer service.The Service Desk Manager will be responsible for supporting various teams across the CS Department and the...

Service Desk Controller Job DescriptionPremier Work Support is seeking a highly skilled Service Desk Controller to join their team in Ilford.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerCoordinate with engineers to ensure efficient scheduling and timely completion of tasksMonitor and analyze...

Job Title: Service Desk Team LeaderJob SummaryWe are seeking an experienced Service Desk Team Leader to lead our UK Tech Support team, delivering exceptional support to local and global SME businesses. The ideal candidate will be passionate about technology, customer service, and leading high-performance teams.Key ResponsibilitiesMentor and develop team...

Lorien is seeking an experienced Service Desk Manager to oversee the life-cycle management of service incidents, requests, and changes. As a technical escalation point, you will ensure the delivery of high-quality IT services to internal and external partners. Conduct regular team meetings, performance reviews, and provide ongoing coaching and development...

Service Desk Team Lead OpportunityOliver James is seeking a skilled Service Desk Team Lead to lead their EMEA support operations, ensuring effective delivery of IT services to a large user base.Key Responsibilities:Manage a regional team to provide first-class IT support, focusing on both business-as-usual (BAU) operations and strategic in-house...

Service Desk SpecialistFitch Solutions is seeking a skilled Service Desk Specialist to join our London-based team.The Service Desk is a fast-paced environment that provides IT support to over 5,500 users globally.Key Responsibilities:Provide high-quality support by answering calls and tickets directed to the Global Service DeskRespond to and resolve requests...

Job Title: Senior Service Desk AnalystJob Summary: We are seeking a highly skilled Senior Service Desk Analyst to join our team at Investigo. As a Senior Service Desk Analyst, you will be responsible for providing senior-level first-line support to our clients' business customers, assisting them with hardware and software problems via phone, email, and a...

pMeltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The IT Service Desk Manager is responsible for overseeing daily operations, ensuring high levels of customer satisfaction, and coordinating with IT leaders and the team to provide a world-class experience to the business./ph2Key Responsibilities/h2ulliLead,...