IT Service Desk Manager

3 weeks ago


London, Greater London, United Kingdom Education Support Professionals Ltd Full time

**IT Service Desk Manager Opportunity**

We are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.

The ideal candidate will have excellent communication, organization, and team management skills, a strong technical background, and a commitment to providing outstanding customer service.

We offer a competitive salary, pension scheme with 10% employer contributions, free onsite parking, and a diverse benefits package.

**About the Role**

The IT Service Desk Manager will be responsible for:

  • Managing the day-to-day operations of the service desk
  • Mentoring a team of support technicians
  • Implementing best practices to optimize service delivery

**What We Offer**

We offer a competitive salary, pension scheme with 10% employer contributions, free onsite parking, and a diverse benefits package.

**About Us**

Education Support Professionals Ltd is a leading provider of education support services. We are committed to providing high-quality services to our clients and are seeking a talented IT Service Desk Manager to join our team.


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