Customer Service and Claims Specialist
1 week ago
About ABL 1Touch:
ABL 1Touch is a leading provider of vehicle repair services, dedicated to delivering exceptional customer experiences. With a strong focus on customer satisfaction, we are committed to building long-term relationships with our clients.
Our Team:
We are a dynamic and passionate team of professionals who are dedicated to providing top-notch service to our customers. Our team members are highly skilled and experienced in the field of vehicle repair, and we are always looking for talented individuals to join our team.
Key Responsibilities:
- Customer Service: Provide high-quality service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Claims Management: Manage and process claims in a efficient and accurate manner, ensuring that customers receive the best possible service.
- Communication: Liaise with customers, insurance companies, and other stakeholders to ensure effective communication and timely resolution of issues.
- Problem-Solving: Identify and resolve customer complaints and issues in a professional and courteous manner.
Requirements:
- Experience: Previous experience in a customer-facing role, preferably in the vehicle repair industry.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required, with a degree in a related field preferred.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Opportunities for career advancement and professional development, with a focus on employee growth and satisfaction.
- Collaborative Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.
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