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Customer Service Representative
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Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Advisor to join our dynamic team at Mercury Hampton. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide outstanding support to customers through various communication channels, including phone, email, and live chat.
- Assist with product orders, technical inquiries, and training course details.
- Ensure every customer interaction is a 5-star experience.
Requirements:
- Excellent communication skills and a customer-focused approach.
- Problem-solving skills and a team-oriented attitude.
- Previous experience in customer service, with a plus for technical experience.
- A proactive and friendly manner when dealing with customer inquiries.
What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunities for personal growth and advancement in the exciting drone industry.
- A modern office located in a central location with great transport links.
About Us:
Mercury Hampton is a business that focuses on creating long-term value for customers and employees through a passionate dedication to excellence and a disciplined management process. This drives a sustained competitive advantage in a dynamic market.