Customer Service Representative

7 days ago


Gillingham, Kent, United Kingdom ESS Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at ESS. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Key Responsibilities
  • Food Preparation and Presentation: Prepare high-quality food that meets our customers' expectations and delights their senses.
  • Visual Merchandising: Create attractive food and counter displays that showcase our products and services.
  • Brand Representation: Represent ESS and maintain a positive brand image at all times.
  • Cash Handling and Operations: Handle cash and operate the cash register with accuracy and efficiency.
  • Food Safety and Hygiene: Comply with Food Handling & Hygiene standards and maintain a clean and safe working environment.
  • Health and Safety: Comply with Health & Safety regulations and report any hazards or incidents to management.
Requirements
  • Enthusiastic Attitude: Demonstrate a positive and enthusiastic attitude towards delivering excellent customer service.
  • Team Player: Work collaboratively with colleagues to achieve team goals and objectives.
  • Timekeeping and Reliability: Arrive on time and maintain a high level of reliability in your work.
  • Safety-First Mindset: Prioritize safety and well-being in all aspects of your work.
  • Previous Experience: Previous experience in a similar catering-related role is desirable but not essential.
About ESS

ESS is a leading provider of food and support services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and creating a positive experience for our customers. If you are passionate about delivering excellent customer service and working in a fast-paced environment, we would love to hear from you.



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