Assistant Customer Service Manager
3 weeks ago
An **Assistant Customer Service Manager** role is available to join a large manufacturing company based in the Basingstoke office. This is an office-based position, working full time.
Duties of this Assistant Customer Service Manager role include;
- Supervising a small team of service engineers who are remotely based
- Liaising with engineers and internal teams to resolve queries
- Schedule travel and hotel arrangements for engineers to visit on site
- Schedule engineers visits and liaise with customers to ensure a resolution is met
- Building and developing relationships with customers and ensuring all their requirements are met
Ideally you will have;
- Worked in customer service within manufacturing or engineering
- Technical customer service experience
- Previous experience managing a team who are remote/contractors
This is a great opportunity if you have previously worked as a Service Engineer and are looking for an office-based role, or have worked in a Technical Customer Service role within manufacturing or engineering industry.
This Assistant Customer Service Manager is offering;
- Office-based hours of M-F 8am - 4:30pm
- Salary of £36-40k + bonus
- Generous auto enrollment pension scheme
- 25 days annual leave + bank holidays
- ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity. _
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