Customer Service Administrator

2 weeks ago

Basingstoke, United Kingdom ITW Full time

Company Description

ITW Global Fasteners is part of the Automotive segment within ITW. Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.

Job Description

Customer Service Job Description

Processing customer schedules and new orders into the ERP system. Confirming receipt or orders via email or customer portals in a timely manner. Following contract review process and keep good records and documentation. Planning short and long-term to align supply and demand to support customer requirements. Work closely with other teams to ensure sales order management and cross-department communication. Act as a contact for a range of customers and deal with queries relating to order status or delivery timings Creating warehouse pick list reports based on customer weekly requirements Shipping of goods from ERP system, raising relevant paperwork and arranging necessary transportation Raise Export Documentation with Customs Broker and work with customer nominated transport companies Monitoring any parts not shipped and follow up with relevant departments Attend Annual Safety Day General Admin Duties

Qualifications

Candidate Requirement

Strong communication skills, interpersonal and Customer Service skills with a positive attitude Excellent organisational skills Ability to prioritise, whilst ensuring a high level of professionalism and attention to detail Ability to work in a team Good knowledge of Microsoft Office (Excel/Word/Outlook/Sharepoint)

Desirable Requirement

Previous experience in a similar role Knowledge of ERP Systems

Additional Information

Benefits

Competitive Salary dependent upon experience 22 days holiday rising to 26 days Pension Scheme & Life Cover Hour working week – 1pm finish on a Friday Free Parking

  • Customer Service Administrator

    2 days ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend. We are also looking for temporary Customer Service Administrator to work for...

  • Customer Service Administrator

    2 days ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend.We are also looking for temporary Customer Service Administrator to work for the...

  • Customer Service Administrator

    1 month ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service Administrator Pertemps are currently recruiting for a Day shift Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7am - 7pm. Responsibilities as a Customer Service Administrator: - Logging queries on...

  • Customer Service Administrator

    2 days ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend.We are also looking for temporary Customer Service Administrator to work for the...

  • Customer Service Administrator

    4 weeks ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company based in Chineham Business Park, Basingstoke. This is a full time temporary to permanent position. Responsibilities: - Answering the phone to our stores - Investigate variety of queries - Escalating queries out to our...

  • Customer Service Administrator

    4 weeks ago

    Basingstoke, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer Service Administrator Pertemps are currently recruiting for a Night Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am. Responsibilities as a Customer Service Administrator: -...

  • Customer Service Administrator

    1 month ago

    Basingstoke, United Kingdom Pertemps Network Group Full time

    **Customer Service Administrator**: - 365204153**£12.20 Per Hour** - Full Time**Permanent** **Basingstoke, Hampshire** **Customer Service And Call Centre** **Job Description**: - Customer Service Administrator - Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company based in Chineham Business Park,...

  • Customer Service Administrator

    1 month ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company based in Chineham Business Park, Basingstoke. This is a full time temporary to permanent position.Responsibilities:- Answering the phone to our stores- Investigate variety of queries- Escalating queries out to our senior...

  • Customer Service Administrator

    1 month ago

    Basingstoke, United Kingdom Ad Warrior Full time

    **Customer Service Administrator** **Location: **Basingstoke (Hybrid between Home & Office based) **Working Pattern: **Monday - Friday **Salary: **circa £20,000 per annum, dependent on experience Our client is a local Kitchen offloading company established in 2011. Based in Basingstoke they are currently looking for a Customer Service Administrator to...

  • Customer Service Administrator

    1 month ago

    Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdministratorPertemps are currently recruiting for an experienced Customer Service Administrator to join a small team based on the outskirts of Basingstoke. Our client specialise is security and safety equipment.This is going to be a full time, temporary ongoing position.Responsibilities: Being the first point of call for all customer...

  • Customer Service Administrator

    2 weeks ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorScroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Location: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm...

  • Customer Service Administrator

    1 week ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)This is a rewarding role in a supportive and quality focused office environment. You will play a key role...

  • Customer Service Administrator

    3 weeks ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)This is a rewarding role in a supportive and quality focused office environment. You will play a key role...

  • Customer Service Administrator

    4 weeks ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)This is a rewarding role in a supportive and quality focused office environment. You will play a key role...

  • Customer Service Administrator

    4 weeks ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service Administrator Location: Hybrid working. 3 days a week in the Basingstoke office and two days home working. Salary: £22,308 from April Role: Full time. The position commences on a fixed term contract Hours: 9am – 5:30pm (Monday to Friday) This is a rewarding role in a supportive and quality focused office environment. You will play a...

  • Customer Service Administrator

    3 weeks ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)This is a rewarding role in a supportive and quality focused office environment. You will play a key role...

  • Customer Service Administrator

    5 days ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)This is a rewarding role in a supportive and quality focused office environment. You will play a key role...

  • Customer Service Administrator

    4 weeks ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)This is a rewarding role in a supportive and quality focused office environment. You will play a key role...

  • Customer Service Administrator

    3 weeks ago

    Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company based in Chineham Business Park, Basingstoke. This is a full time temporary to permanent position.Responsibilities:- Answering the phone to our stores- Investigate variety of queries- Escalating queries out to our senior...

  • Customer Service Administrator

    1 week ago

    Basingstoke, United Kingdom Momentum Security Recruitment Full time

    Customer Service AdministratorLocation: Hybrid working. 3 days a week in the Basingstoke office and two days home working.Salary: £22,308 from AprilRole: Full time. The position commences on a fixed term contractHours: 9am – 5:30pm (Monday to Friday)Is this your next job Read the full description below to find out, and do not hesitate to make an...