Customer Complaints Officer

We are currently working with a Local Authority who are looking for two complaints officers to work within the new Customer Experience team in Customer Access & Digital Services and to support the centralisation of the Directorate feedback process., - Be the first point of contact in relation to feedback to the Directorate, ensuring collation of information...

About the RoleWe are seeking an experienced and empathetic individual to join our team as a Complaints Resolution Officer. In this role, you will be responsible for managing complaints and concerns about NHS services, providing exceptional support to patients, their families, and carers.As a Complaints Resolution Officer, you will work closely with our...

Fully remote work from home opportunity. All kit will be couriered to you so no need to travel to collect anything 2-3 month contract, £15 plus holiday PAYE, £19 Umbrella, 37.5 hours per week You will be investigating customer complaints, working out resolution plans and to respond formally to customers and stakeholders in complaint responses. They...

Customer Service Administrator OpportunityWe are seeking a dedicated and detail-oriented German-speaking Customer Service Administrator to join our team in Exeter on a permanent basis.This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.Accurate Order and Credit Processing: Process customer...

Job Title: German Customer Service SpecialistWe are seeking a skilled and detail-oriented German-speaking customer service professional to join our client's team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing flexibility to balance office and remote work seamlessly.Key Responsibilities:Accurate Order Processing:...

Customer Service - Fixed Term Contract, Exeter - What will you do? - As a Customer Service Advisor, you will deliver world class tailored customer service to both internal and external customers. As the first point of contact for customers you will listen to and review their needs, ensuring the best possible outcome for both the customer and ForFarmers. You...

Job Summary:We are seeking a highly skilled Customer Service Representative to join our dynamic team at Office Angels. As a key member of our support team, you will be responsible for providing exceptional service to our clients, handling their queries and requests with accuracy and efficiency.About the Role:This is an exciting opportunity to work in a...

**Job Overview**We are seeking a highly skilled Customer Service Specialist to join our team at Office Angels. This role is perfect for individuals who enjoy providing exceptional service to clients and have strong administrative skills.**Key Responsibilities:**Communicate effectively with clients through various channels, including phone, email, and...

**Customer Support Coordinator** **Remote Role** **£25,000** The Customer Support Co-ordinator is responsible for **proactively and efficiently** managing all customer and account manager requests from Order to Cash. Working closely with the regional sales team to support them with any customer related administration required from on-boarding of new...

**JOB TITLE**:Customer Care Administrator **LOCATION**:Exeter **SALARY**: Up to £24,000 PA DOE **HOURS**: Mon-Fri either 8-5, 9-6 or 10-7 worked on a rota basis **BENEFITS**: 25 days holiday plus Bank Holidays, up to 10% Annual Bonus, Group life assurance, Discounted RAC Breakdown Cover, Car, Wellbeing Service. **THE COMPANY**:Friendly, down to earth,...

**Job Title**:Customer Care Administrator **Location**:Exeter **Salary**: Up to £24,000 depending on experience **Hours**: Mon-Fri either 8am-5pm, 9am-6pm or 10am-7pm worked on a rota basis **The Company**:Rapidly growing, down to earth, supportive and progressive telecommunications company who really value their employees, encourage development and...

Berry Recruitment Sutton are looking for enthusiastic individuals with a 'can do' attitude for numerous full-time and part-time customer focused roles for a Public Sector client based in Exeter. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are...

Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at the Met Office. The successful candidate will be responsible for delivering world-class customer service, using our IT Service Management tool ServiceNow to manage customer interactions via phone and email.About the RoleThe role involves assisting in delivering a high-quality...

**CUSTOMER SERVICE ADVISOR / EXETER - PERMANENT VACNACY** **Location**: Sowton Industrial Estate, Exeter **Hours**: Monday to Friday 08:30am - 17:00pm **Salary**: £22,500 per annum Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Service Advisor based in Exeter on a permanent contract for our well known...

Are you a talented Customer Service Administrator looking for a new opportunity? Our client is a sustainable recycling organisation based in Exeter seeking a motivated individual to join their customer service team. As a Customer Service Administrator, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also...

At Vanparison Leasing, we're committed to delivering exceptional customer experiences. As a key member of our sales admin team, you'll play a vital role in championing great service and ensuring our customers receive the highest level of support throughout their journey with us.The ideal candidate will possess excellent computer skills, including proficiency...

**CUSTOMER SERVICE ADVISOR / EXETER** **Location**: Skypark, near Exeter Airport **Job type**: Permanent **Reporting to**: Assistant Customer Service Manager **Hours**: Monday to Friday 08:30am - 17:00pm **Salary**: £22,500 - £23,051 per annum Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Service...

My client, an established manufacturer on the outskirts of Exeter, are seeking a Customer Service Advisor to join their friendly team. The client offers full training, on-site parking and hybrid working. Working hours are 8.30am to 5pm Monday to Friday. **THE ROLE** Reporting directly to the Assistant Customer Services Manager, you will be taking calls...

**Do you fancy being part of something special?*** We are on the lookout for a dynamic and customer-focused individual to join our team as a Customer Service Officer within our Tech team. As a vital part of our service desk, you will play a pivotal role in ensuring our customers and users receive timely and friendly assistance to keep things running...

Your RoleThe successful candidate will be responsible for maintaining our country fleet's reputation of excellent customer service by responding to customer issues efficiently and ensuring all formal complaints are recorded.You will play a key role in improving and implementing new processes for customer service, maximising opportunity for customer feedback,...