German Customer Service Specialist
5 days ago
We are seeking a skilled and detail-oriented German-speaking customer service professional to join our client's team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing flexibility to balance office and remote work seamlessly.
Key Responsibilities:
- Accurate Order Processing: Efficiently process customer orders and credits with accuracy and timeliness.
- Sales Order Management: Oversee the sales order process, addressing customer inquiries promptly and professionally.
- Customer Complaint Resolution: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
Requirements:
- Native Level Fluency in German: Excellent verbal and written communication skills in German for effective customer interaction.
- B2B Customer Service Experience: Demonstrated experience in B2B customer service, showcasing ability to navigate complex customer needs.
Estimated Salary: £25,000 - £28,000 per annum
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