German Customer Service Specialist

5 days ago


Exeter, Devon, United Kingdom Euro London Appointments Full time
Job Title: German Customer Service Specialist

We are seeking a skilled and detail-oriented German-speaking customer service professional to join our client's team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing flexibility to balance office and remote work seamlessly.

Key Responsibilities:

  • Accurate Order Processing: Efficiently process customer orders and credits with accuracy and timeliness.
  • Sales Order Management: Oversee the sales order process, addressing customer inquiries promptly and professionally.
  • Customer Complaint Resolution: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.

Requirements:

  • Native Level Fluency in German: Excellent verbal and written communication skills in German for effective customer interaction.
  • B2B Customer Service Experience: Demonstrated experience in B2B customer service, showcasing ability to navigate complex customer needs.

Estimated Salary: £25,000 - £28,000 per annum



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