Customer Service Specialist

1 month ago


Exeter, Devon, United Kingdom Positive Employment Full time

Customer Service Specialist - Housing Job Summary:

We are seeking a highly skilled Customer Service Specialist to join our housing team at Positive Employment.

In this role, you will provide exceptional customer service to our tenants, leaseholders, and other stakeholders, ensuring that their needs are met promptly and efficiently.

You will work closely with our housing team to resolve issues, answer queries, and provide information on housing-related matters.

Key Responsibilities:

  • Provide exceptional customer service to tenants, leaseholders, and other stakeholders
  • Resolve issues and answer queries in a timely and efficient manner
  • Maintain accurate records and reports related to customer interactions

What We Offer:

  • An attractive hourly rate of £17
  • 37 hours per week, Monday to Friday working hours
  • Opportunities for career growth and professional development

Requirements:

  • Excellent customer service skills and a passion for delivering outstanding results
  • At least 1 year of experience in customer-facing roles
  • Ability to work effectively in a team environment
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