Customer Service and Merchandising Associate

4 days ago


Exeter, Devon, United Kingdom Grafton Group Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Warehouse Operations and Sales Support Specialist. This role involves working closely with colleagues to provide excellent customer service, merchandising stock displays, and operating heavy machinery safely.

Key Accountabilities
  1. Providing exceptional customer service, responding promptly to queries and resolving issues efficiently.
  2. Maintaining accurate records of sales, stock levels, and customer interactions.
  3. Collaborating with colleagues to achieve sales targets and maintain high standards of customer satisfaction.
Benefits Package
  • Premium health cash plan, covering family members.
  • A performance-related bonus scheme, with potential earnings up to £175 per month.
  • Discounts at numerous retail outlets and dining establishments.
  • Employee discount on all products sold.
  • A comprehensive company pension scheme.
  • Cycle-to-work scheme.
  • Holiday buying.
  • Free life assurance.
  • Share save scheme.

Estimated Salary: £28,000 - £32,000 per annum.



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