Service Support Specialist

6 days ago


Exeter, Devon, United Kingdom Wise Employment Full time
Job Title: Service Support Specialist

Wise Employment is seeking a skilled Service Support Specialist to coordinate appointments with customers and engineers, ensuring seamless communication and timely completion of installations, repairs, and services.

This dynamic role requires strong interpersonal skills, excellent communication, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Coordinate appointments with customers and engineers
  • Ensure effective communication through email and written correspondence
  • Manage schedules to meet customer and engineer needs
  • Provide exceptional customer service

Requirements:

  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic knowledge of scheduling software

What We Offer:

  • A competitive salary range of 26000-28000 pounds (dependent on experience)
  • 32 days of paid holiday per year
  • Free parking in Exeter

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