Venue Support Specialist

2 days ago


Exeter, Devon, United Kingdom Grosvenor Casinos Limited Full time
About the Job

Grosvenor Casinos Limited is seeking a Venue Support Specialist to join its team. This role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional customer service.

Role Overview

The Venue Support Specialist will be responsible for supporting the delivery of an exceptional customer experience across all aspects of the venue.

Responsibilities
  1. Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  2. Work collaboratively with colleagues to maintain high standards of customer satisfaction and venue presentation.
  3. Contribute to the creation of a positive and inclusive work environment, promoting teamwork and open communication.
Requirements
  • A strong commitment to delivering excellent customer service and a passion for working in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A flexible and adaptable approach, with the ability to respond to changing situations and priorities.
Compensation and Benefits

The salary for this role is £**23,000**-£**26,000** per annum, depending on experience. We also offer a range of benefits, including opportunities for career development and a fun and supportive work environment.



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