Call Centre Operator

7 months ago

Manchester, United Kingdom Stellantis &You Full time

This role is based at our North West Parts hub: ( Unit B Hibernia Way, Trafford Park, Stretford, Manchester M32 0ZD)

**Stellantis &You is part of Stellantis, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.**

This is a great opportunity for you to become a key member of our Distrigo Parts team

**In this role you will**
- **Meet** all order deadlines, as directed by Line Manager
- **Working Collaboratively **with the other departments of the hub, ensuring the customers needs are met
- **Become an expert **in our OE & Aftermarket products offerings to our customers.
- **Good **communication skills and telephone manner with the ability to sell and upsell products
- **Ensure** accuracy of invoicing and estimating.
- **Build relationships **with customers aiming to win sales, improve margins and have a excellent customer service
- **Ensure **all call are handled in a timely manner.
- **Participate **in promotions and campaigns
- **Utilise **relevant business data to understand the opportunities across all customer types and products.
- **Be aware** of current business processes and suggest improvements to increase efficiency and service.
- **Support** the development and implementation of strategies to improve profitability and efficiency.
- **Provide **technical & logístical assistance as well as handling all customer requests

**The benefits are**:

- **A Company car scheme** - up to two vehicles
- **Up to 7 % Employer Pension Contribution**:

- **Annual holiday**:

- 22 days increasing to 26 with continued service, **plus** bank holidays*
- **Shopping discounts** - through our Rewards App
- **Basic Salary - **£Negotiable

**Let’s work together**
- Have experience building relationships with independent garages and franchised dealerships
- Be able to work within a vibrant parts environment and be a proven target beater.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Silver Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Pay: £26,750.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking

Work Location: In person

  • Call Centre Operator

    4 days ago

    Manchester, United Kingdom Front Corp Full time

    Title: Call Centre Operator - No Experience Needed! As a member of our team, you will be responsible for answering inbound calls from our customers and providing them with exceptional service. You will be expected to handle customer inquiries, provide solutions to their problems, and ensure that they leave the call feeling satisfied and valued. We offer a...

  • Call Centre Operator

    2 weeks ago

    Manchester, United Kingdom Hire Group Full time

    Title: Call Centre Agent Location: Manchester **Salary**: Competitive , Permanent We are looking for an enthusiastic and customer-focused Call Centre Agent to join our team in Manchester. As a Call Centre Agent, you will be responsible for handling customer inquiries and providing excellent customer service over the phone. **Responsibilities**: -...

  • Call Centre Operator

    7 months ago

    Manchester, United Kingdom Blooms & Partners Full time

    **About us** Blooms & Partners is a small business in Manchester. We are customer-centric, supportive and social. Our work environment includes: - International workforce - Company perks - Relaxed atmosphere - Flexible working hours **Responsibilities**: - Providing a comprehensive and passionate product demonstration over the phone, promoting company...

  • Call Centre Agent

    7 months ago

    Manchester, United Kingdom BB ltd Full time

    "**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team!** Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents. **Position: Call Centre Agent** **Location: Manchester,...

  • Call Centre Administrator

    6 days ago

    Manchester, United Kingdom Specsavers Full time

    Call Centre Administrator We are currently recruiting for an Call Centre Administrator with previous call centre and office experience. As a Call Centre Administrator, you will assist in the smooth operation of the store and delivery of excellent customer service through accurate administration in order to achieve business objectives. Your roles and...

  • Call Centre Parts Operative

    7 months ago

    Manchester, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Greater Manchester **Town/City**: Manchester **Sector**: Parts Factor, Parts Department **Salary**: £24000 - £29000 per annum **Job ref**: 128806 **Call Centre Operator/Parts Advisor Needed for Parts Factor in Manchester** - £24,000 Basic + Bonus £29,000 OTE - Monday - Friday with Saturday mornings on a rota - Company Car Scheme - Up to...

  • Call Centre Agent

    7 months ago

    Manchester, United Kingdom Propcall Full time

    **Company Overview**: PropCall are a specialist call handling service for the property management industry. We provide telephone answering services for small and medium-sized enterprises in the property sector, handling calls on their behalf 24/7. **Overview**: The Call Centre agent is responsible for handling inbound calls during OOH operation between 5pm...

  • Full Time Call Centre Operative

    7 months ago

    Manchester, United Kingdom Specsavers Manchester Fort Full time

    We are looking for call centre operatives to join our passionate and driven team. We’re looking for a quick and efficient call centre operative to help book appointments, deal with general queries and be the first port of call for the customer journey. Enthusiastic phone manner is a must! This position is for 40 hours per week. Working days are Monday,...

  • Call Centre Operative

    1 week ago

    Manchester, United Kingdom Starfyn Recruitment Full time

    Starfyn Recruitment is working with a well-known travel retailer that is looking for a collection of **Customer Service Advisors** to join their rapidly growing team. **PLEASE NOTE - YOU MUST HAVE EXPERIENCE OF WORKING** **WITHIN A CALL CENTRE ENVIRONMENT** If you're passionate about delivering brilliant customer experience, a team player and ready to...

  • Call Centre Agent

    7 months ago

    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

  • Call Centre Specialist

    2 weeks ago

    Manchester, United Kingdom Blume Full time

    St James’s Tower, 7 Charlotte Street, Manchester M1 4DZ (hybrid working) Fletchers Solicitors Ltd have a fantastic opportunity for an experience Call Centre Specialist to join the growing New Enquiries Team! Salary of £18,018 plus Incentives and Bonus! If you are looking for a new role in a growing company that offers a great work life balance,...

  • Call Centre Agent

    7 months ago

    Manchester, United Kingdom Stirling People Solutions Full time

    **Call Centre Agent** **Basic salary £20,500 + OTE £28,000 - £32,000** **Location - Manchester** **Full time/Permanent - 37.5 hours a week between 08.30am and 7pm** **Contact - Adam Stirling (Stirling People Solutions)** If you’re an experienced contact centre professional looking for a new role with a well established, national business, this...

  • Call Centre Agent

    7 months ago

    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

  • Call Centre Agent

    7 months ago

    Manchester, United Kingdom Inter Partners Group Full time

    **Responsibilities for Call Centre Agent** - Handle inbound and outbound calls efficiently - Understand customers’ requirements, clarify details, investigate each issue and offer solutions or alternatives - Capitalise on opportunities to sell additional products - Establish strong relationships and interact with customers by going the extra mile - Maintain...

  • Call Centre Operator/parts Advisor

    7 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming...

  • Call Centre Operator/parts Advisor

    7 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

  • Call Centre Operator/parts Advisor

    7 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £26,750 Basic Salary - £31,750 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

  • Call Centre Operator/parts Advisor

    7 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

  • Call Centre Assistant

    4 days ago

    Manchester, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Location: Denton, Manchester** **Working hours: 38.75 hours a week - including 1 weekend day** **Experience level: desired but not essential** At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with experience in customer service with...

  • Call Centre Agent

    4 weeks ago

    Manchester, United Kingdom AJ Bell Full time

    Career OpportunitiesWe are seeking a motivated Call Centre Agent to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clients.The successful candidate will have a strong background in customer service, with experience working in a call centre or similar environment. You...