Call Centre Operator

1 week ago


Manchester, United Kingdom Blooms & Partners Full time

**About us**

Blooms & Partners is a small business in Manchester. We are customer-centric, supportive and social.

Our work environment includes:

- International workforce
- Company perks
- Relaxed atmosphere
- Flexible working hours

**Responsibilities**:

- Providing a comprehensive and passionate product demonstration over the phone, promoting company values
- Negotiating with customers regarding quote prices, working towards guidelines and discount parameters to close sales opportunities.
- Ensuring customer satisfaction throughout all stages of the sales design and quotation process; liaising with sales designers and internal stakeholders to proactively resolve any queries
- Ensuring interactions with customers are well considered, timely and thorough to the highest quality.

To be a successful **Call Centre Operative**, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis. You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face (i.e. retail / hospitality).

**Benefits**:

- Canteen
- Company pension
- Free or subsidised travel
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Quarterly bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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