Specialist Palliative Care Administrator
6 months ago
An exciting opportunity has arisen for a part time administrator to work as part of, and to support, the Peterborough and Stamford’s Specialist Palliative Care Hospital and Community Team, this post includes:
To provide efficient and comprehensive administrative support to the Peterborough and Stamford’s Specialist Palliative Care Community and Hospital Teams.
To perform all allocated clerical tasks required to meet the needs of the service.
To undergo training as necessary to meet the needs of new developments within the specialist service.
Managing individual workload in order to meet project deadlines assigned to the post holder.
Adaptable to change management.
Excellent team player with good communication skills.
Enthusiastic, motivated, ability to prioritise and work independently.
To support the Administrative Team Leader for the Specialist Nursing Team.
**The post holder will**:
- Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies.
Support the Lead Palliative and End of Life Nurse and the specialist team in developing the service and maintaining all its standards in line with NICE measures.
Support workloads within the speciality.
Maintain up to date records as requested by individual team members with regard to patient information.
Actively take part in team meetings; including agenda setting, minute taking, room booking and ensuring meetings are attended by relevant staff by organising dates well in advance and communicating to all appropriate staff.
Prepare documentation ready for the specialist palliative MDT weekly and facilitate these meetings.
Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues.
Ensure that data collection complies with the Caldicott and the General Data Protection Regulation 2018 (GDPR).
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:
- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Administration - Patient Records
The post-holder is required to maintain both paper and computerised records in accordance with Trust standards.
Ensure that data entered onto the Trust systems is accurate.
Audio typing of patient information, including the typing of letters.
Audio typing of any other correspondence relevant to work undertaken by the specialist nurses.
Filing of information as needed both from staff and patients’ perspective.
Work within guidelines relating to data protection and confidentiality.
Deal with any problems in a constructive manner, communicating with relevant staff as necessary.
Action requests with regard to the weekly palliative MDT meeting, including closing of lists and distributing these to the team in a timely fashion as well as ensuring cover to facilitate the MDT is organised
Administration - General
**General administrative duties, as required, to include**:
Typing, photocopying, laminating and faxing of information, including distribution of copies to appropriate destinations.
Accurate filing of information.
Presentation of letters for signature.
Timely distribution of letters and information, both for Trust and external post.
Organise any meetings for the specialty team as appropriate.
Show awareness of the principals of Health and Safety at Work and Manual Handling Guidelines.
Adhere to all administration standards.
Organise rooms and dates and attend appropriate meetings to prepare agenda and minute take plus circulate minutes to all relevant team members in a timely period.
Enter information onto Trust/service databases/spreadsheets in order that data collection can be undertaken for reporting purposes and facilitation of service improvement.
Preparation of patient information.
Resource Management
The post-holder takes an active role in identifying resource issues and maintaining equipment, including:
To be aware of resource issues in the use of equipment and resources, ordering stocks as required.
To identify areas of need as required.
To be responsible for the safe and effective maintenance of equipment relevant to the area of work.
To liaise with relevant managers, where appropriate, to minimise or reduce expenditure
Teamwork
As a team member, ensure that all functions within the specialty are completed:
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