Administration Assistant

2 weeks ago


Hove, United Kingdom HomeShield Direct Full time

HomeShield Direct is a leading repair specialist and extended warranty plan provider and one of the fastest growing companies on the South Coast. If you are a loyal, hard -working, fun, friendly, awesome team player then this might be the place for you.

Our busy, hardworking customer support team are currently recruiting for an admin assistant with customer service experience. You will be a positive, friendly, enthusiastic person with excellent communication skills and a keen eye for detail. This position is busy and varied so you’ll never be bored It’s office based with some working from home. We offer a very competitive starting pay of £24K rising to £25K after probation.

The role includes:

- Updating records via our CRM (Salesforce)
- Basic spreadsheet entry
- Distribution of daily post
- Scanning documents
- Support for the office manager

**Requirements**:

- Excellent communication and customer service skills are essential in this role
- Excellent organisational skills
- Excellent written and verbal communication skills
- Excellent telephone manner
- Microsoft Office package knowledge e.g. Outlook, Word, Excel
- Customer focused
- Working on own initiative whilst being able to work within in a team
- Organisational skills with the ability to identify and manage priorities

**Benefits**:

- Social events
- Some working from home
- Training provided
- No evenings or weekends
- Casual dress

**Salary**: £24,000 rising to £25K after probation.

Schedule:
Monday - Friday 9am - 5:30pm

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hove: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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