Medical Administrator

1 month ago


Hove, United Kingdom Psychology Sussex Full time

We are pleased to be hiring a new member in our administration team in this engaging client-facing role, working directly with prospective and current patients in receipt of our mental health services. We are a privately run mental health care practice with four therapy rooms, operating on the second floor of an office block building. We are also operating a busy remote therapy service alongside in person work. Work is carried out at the front desk at reception. We have over 35 practitioners currently working and are currently assisting around 500 clients.

Roles and Responsibilities:

- Greeting clients at the front desk
- Administrative / receptionist work across multiple computing platform
- Diarising and scheduling appointments
- Financing and petty cash
- Triaging and assessing new clients
- Upholding confidentiality and discretion over sensitive cases
- Filing and archiving

**Requirements**:

- Reliable and punctual
- Basic computer skills
- Face-to-face communication skills
- You must be computer literate and have an excellent telephone manner
- Multitasking across an array of tasks
- Remaining calm under pressure
- Being organised in the face of interruptions
- Liaising with clients who may be experiencing distress and anxiety
- Liaising with other professionals involved in client care
- Working independently and on your own as well as collaboratively with practitioners and other administrators
- Must be available Wednesday, Thursday & Friday

**Job Type**: Part-time

**Salary**: £11.70-£12.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays

Ability to commute/relocate:

- Hove: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)


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