Partner Operations Executive

3 months ago

London, United Kingdom Runa Full time

Runa is pioneering a first-of-its-kind payment rail capable of issuing, sending and accepting digital value at scale.

Banking and card payment infrastructure still struggles to serve low-volume, high-velocity payments both locally and globally. Businesses send over $20 trillion in refunds, rewards, or remittances to consumers, employees, or freelancers, every year and waste thousands of hours, incurring costs of up to 50% per transaction and leaving the people they serve waiting days to receive their money.

Runa's is transforming the payouts landscape with a new digital payments infrastructure that enables businesses to send digital value to anyone, anywhere instantly, free of charge for senders and recipients. Recipients can immediately spend the value they receive on the Runa network including 2000 plus merchants across 30 countries, completely independently of the legacy card rails. Hundreds of leading companies rely on Runa to power instant, flexible global payouts to tens of millions of consumers including Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase and Globetopper.

We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You can read more about our team here
- Diversity & Inclusion

We are looking for a highly motivated and detail-oriented Partner Operations Executive to join our dynamic Partner Alliance Team. In this role, you will play a crucial part in establishing and nurturing partnerships with key players in the industry. Your primary responsibility will involve collaborating with cross-functional teams to facilitate the smooth onboarding of new partnerships, ensuring a seamless experience for our global customers.

**What Excites You**:

- Collaborate with the Partner Alliance Team to identify and onboard new partnerships, reaching out to potential partners and gathering relevant information.
- Organize and manage information related to partners within our backend systems, streamlining processes to optimize efficiency.
- Enable products for our global customer base, ensuring smooth delivery and maximum customer satisfaction.
- Proactively contribute to the optimization of current processes, seeking opportunities to enhance the efficiency and effectiveness of the Partnership team.
- Coordinate and manage various communication across relevant departments to deliver synchronised messaging to the market and our customers.
- Create and implement cross-functional processes that help us operate with Partners seamlessly and deliver on our team operational KPIs and OKRs

**What Excites Us**
- A passion for working on multiple tasks simultaneously, thriving in a fast-paced environment.
- Exceptional attention to detail and proficiency in handling multiple systems.
- Eagerness for continuous learning and professional growth.
- Strong organizational and structured approach to tasks, ensuring nothing falls through the cracks.
- A problem-solving mindset with the ability to think outside the box and tackle complex operational challenges.
- A team-oriented attitude, openly sharing knowledge and expertise with colleagues.
- Proven experience collaborating with internal teams such as Account Management, Customer Support, and Marketing.
- Tech-Savviness: Familiarity with various software systems, enabling process streamlining, data collection, and scalable structures.
- Global Mindset: While additional language skills are a plus, an appreciation for diverse cultures and international collaboration is highly valued.
- Excel Guru: Proficiency in Microsoft Excel, enabling efficient data analysis and reporting.

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