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Client Operations Executive

2 months ago


London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full time

Operations Executive | Dynamic B2B Interior Company

About the Company:

Harmonic Operations™ is proud to partner with a rapidly growing B2B interior design firm known for its innovative approach and impressive market presence. This organization has experienced remarkable growth since its inception, achieving significant revenue milestones and establishing itself as a leader in the home décor sector. With a diverse clientele that includes major retailers, the company is poised for further expansion into international markets.

Position Overview:

This role presents an exciting opportunity to join a vibrant and expanding team, reporting directly to a senior operations manager. As an Operations Executive, you will collaborate with a dedicated group of professionals to manage key client accounts and oversee operational processes, ensuring efficient delivery and service excellence.

Key Responsibilities:

  • Develop and maintain relationships with customers and international teams.
  • Input and manage product and order data across various systems.
  • Coordinate with clients and stakeholders to facilitate seamless order fulfillment.
  • Act as the primary liaison for factories, ensuring compliance with auditing standards.
  • Comprehend and implement customer packaging and labeling specifications.
  • Provide regular updates on operational status during team meetings.
  • Foster relationships with external suppliers to enhance the supply chain process.
  • Assist the Supply Chain Manager with inbound logistics operations.
  • Oversee stock planning to optimize inventory levels and cash flow.

Essential Qualifications:

  • 1-2 years of experience in operations or supply chain management.
  • Experience in a fast-paced startup environment.
  • Background in FMCG products.
  • Familiarity with export and customs processes.
  • Strong skills in relationship management.

Preferred Qualifications:

  • Experience with ERP systems.

Compensation: Competitive salary package.

At Harmonic Operations™, we are committed to creating an inclusive workplace that values diversity. We welcome applications from individuals of all backgrounds and ensure that every candidate is given fair consideration for the roles we represent.